This Shipping Policy outlines the terms and conditions related to shipping and delivery of products purchased from ElegantArtsOnline.com (“we,” “us,” or “our”). Please carefully read this policy to understand the shipping process and timelines for domestic orders placed on our website, ElegantArtsOnline.com.
1. Shipping Globally
We provide shipping services only for domestic orders for now. All orders placed on our website will be shipped to addresses given by you.
2. Order Processing Time
A. Order Verification: Upon placing an order, we will verify the order details and payment information. Orders are only processed once payment has been successfully verified.
B Order Processing: Orders are typically processed within [2-3 day] business days from the date of order placement. Customized or made-to-order items may have longer processing times, which will be clearly communicated during the order process.
3. Shipping Methods and Charges
A. Shipping Methods: We offer various shipping methods, including standard shipping and expedited shipping. The available shipping methods and associated charges will be displayed during the checkout process. Please note that the delivery timeline may vary based on the chosen shipping method.
B. Shipping Charges: Shipping charges are determined based on the shipping method, product weight, and delivery address. These charges will be clearly displayed during the checkout process, allowing you to review them before completing your order.
4. Delivery Timeframes
A. Estimated Delivery: Estimated delivery times vary based on the shipping method chosen and the delivery location. We make every effort to meet these estimates, but please note that actual delivery times may vary due to external factors beyond our control.
B. Delayed Delivery: In the event of a significant delay in the delivery of your order, we will make every effort to inform you promptly. However, we are not responsible for delays caused by unforeseen circumstances such as natural disasters, customs issues, or other unexpected events.
5. Tracking and Notifications
You will receive order tracking information once your order has been shipped. You can use this information to track the progress of your delivery.
6. Delivery Address Accuracy
It is your responsibility to provide accurate and complete delivery information during the order process. Please double-check the delivery address, including postal codes, to ensure successful and timely delivery.
7. Undeliverable Orders
If an order is undeliverable due to an inaccurate address, the unavailability of the recipient, or other reasons, the package will be returned to us. In such cases, we will contact you to arrange a re-delivery or refund as appropriate.
8. Contact Us
If you have any questions, concerns, or requests related to shipping or this policy, please contact us at support@elegantartsonline.com or +91 9599901762.
Last Update: 11th June 2024